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Zomato, Swiggy get notices from Google for violating Play Store norms


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Zomato, Swiggy get notices from Google for violating Play Store norms

New Delhi: Food delivery apps Zomato and Swiggy have received notices from Google for their in-app gamification features that allegedly violate the tech giant’s Play Store guidelines. The development comes just weeks after Paytm was blocked from the Play Store for a few hours for violating Google’s policy on sports betting activities. When contacted, Zomato…

Zomato, Swiggy get notices from Google for violating Play Store norms

New Delhi: Meals supply apps Zomato and Swiggy beget got notices from Google for their in-app gamification aspects that allegedly violate the tech huge’s Play Retailer pointers. The come comes relevant weeks after Paytm used to be blocked from the Play Retailer for a pair of hours for violating Google’s policy on sports making a wager actions.

When contacted, Zomato confirmed receiving the glory and termed it as “unfair”.

“Certain, we now beget got a safe out about from Google. We assume that the glory is unfair, nonetheless we’re a limited firm and beget already realigned our industrial formula to follow Google’s pointers,” a Zomato spokesperson said in an e-mailed response.

The spokesperson added that the firm will be changing Zomato Premier League with one other program by the weekend.

Whereas Swiggy did no longer commentary on the come, sources said the firm has paused the in-app feature and is in dialog with Google on this method back.

Google did no longer commentary on the topic.

Varied companies are attempting to take advantage of the continued Indian Premier League (IPL) and beget added gamification aspects to woo customers, enhance engagement and boost gross sales.

On September 18, Paytm app used to be blocked from Play Retailer for a pair of hours for violating Google’s policy on sports making a wager actions.

The app used to be restored after the SoftBank-backed Paytm removed the ‘cashback’ feature linked to a game on the app.

Paytm had alleged that it used to be “arm-twisted” by the quest engine major to follow its biased Play Retailer insurance policies “which can successfully be intended to artificially form Google’s market dominance”.

Curiously, Google had on Tuesday had clarified that apps that engage to sell digital swear by draw of its Play Retailer will must make use of the Google Play billing procedure and pay a share of the in-app hold as a charge.

Many Indian startups beget raised concerns spherical this switch, announcing Google cannot power Indian app developers / householders to sell digital services and products by compulsorily the usage of its billing procedure, and giving the US-essentially essentially essentially based firm a 30 per cent charge on every transaction.

Many founders additionally assume that India wants a local app retailer to create more probability to customers.

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